Training and development
We offer Institute of Leadership and Management (ILM) qualifications from Levels 2 to Level 7
TWN is one of the few centres in Northern Ireland to offer up to ILM Level 7
ILM qualifications are industry-recognised for all career levels
Courses are open to men and women
ILM approved centre number: 002373
TQUK approved centre number: C000589

UK Register of Learning Providers: Provider Reference Number (UKPRN): 10008690
Training the Trainer
ILM Endorsed Award
A 3-day course designed to provide those delivering training with the knowledge, tools, and practical experience of training.
Develop understanding of the psychology of adult learners
Identify appropriate forms of training delivery
Build a bank of practical tools, tips, and ideas
Understand and assess your training style through the provision of tutorial feedback
Leading Change for senior managers
ILM Level 7 Certificate in Leadership & Management
Designed for senior executives, who are new to the role or who are preparing for the highest levels of management. These qualifications are ideal for senior managers seeking to gain confident decision-making skills and ability to lead through change.
Results for you
Know how to use an enquiry led evidence based approach to develop your leadership and management capability
Develop and enhance your personal brand
Develop, implement and evaluate high-level, strategic, business cases
Embed your leadership and management development in real work.
Impact for your employer
Senior leaders who have the ability to think and act strategically
Senior leaders who make informed evidence-based decisions
Motivated staff who can create and maintain a high performance culture
Senior team members who are self-aware and take responsibility for self-development
Focus on the skills you need
Senior management skills in leading change
Working in partnership
Engaging stakeholders
Critical thinking and risk analysis
Establishing an effective organisational culture
Effective Leadership for middle managers
ILM Level 5 Award or Certificate in Leadership & Management
This course is designed for project managers, department heads, and other practicing middle managers. Develop skills and experience, improve performance, and prepare for senior management responsibilities.
Results for you
Use core management techniques to drive better results
Develop your ability to lead, motivate and inspire
Provide strategic leadership as well as day-to-day management
Benchmark your managerial skills
Raise your profile in your organisation
Impact for your employer
Encourage strategic thinking at this level of management, to foster business improvement
Engage middle managers with training and development – this qualification is designed to provide clear, measurable benefits to career-minded professionals
Focus on the skills you need
This course is available as a concise Award or a broader Certificate. The course develops learners in the following areas:
Becoming an effective leader – working with people
Managing yourself and personal skills – emotional intelligent leadership
Making professional presentations – providing direction, communicating effectively
Understanding organisational culture*
* For certificate candidates only
Coaching and Mentoring
ILM Level 3 Award or Certificate in Coaching or Mentoring
This course is designed for project managers, department heads, and other practising middle managers. Develop skills and experience, improve performance, and prepare for senior management responsibilities.
Results for you
Know what it takes to be an effective coach in your workplace
Understand how coaching works – learn a coaching model and tools and techniques to support it
Put your new skills into practice in your job – carry out supervised coaching sessions
Analyse, assess and plan to improve your own coaching ability
Impact for your employer
Implement coaching to improve performance in your organisation
Ensure the managers you develop as coaches are properly equipped with the skills, knowledge and ethical understanding they need to be effective
Measurable impact from supervised coaching sessions carried out as part of this qualification
Focus on the skills you need
This course is available as a concise Award or a broader Certificate. The course develops learners in the following areas:
Understanding the skills, principles and practice of effective management coaching and mentoring
Undertaking coaching or mentoring in the workplace
Reviewing own ability as a management coach or mentor
Mental Resilience for first line managers
ILM Level 3 Award in Leadership & Management
This course is deal for people who have management responsibilities but no formal training, and are serious about developing abilities.
Results for you
Gain a range of key management skills
Put new skills into practice in your own role
Build your leadership capabilities
Motivate and engage teams, manage relationships confidently
Develop your leadership skills using your own knowledge, values and motivations.
Impact for your employer
Effective and confident first-line managers
Better relationships and communication in teams
Measurable results: workplace-based assessment ensures new skills are effectively transferred to your business
A broad range of optional units – qualification can be tailored to your organisation’s learning and development needs.
Focus on the skills you need
Solving problems and making decisions
Motivating and leading a team
Full range of communication skills