Training and development

ILM approved centre no. 002373

  • We offer Institute of Leadership and Management (ILM) qualifications from Levels 2 to Level 7
  • TWN is one of the few centres in Northern Ireland to offer up to ILM Level 7
  • ILM qualifications are industry-recognised for all career levels
  • Courses are open to men and women

Training the Trainer

ILM Endorsed Award

A 3-day course designed to provide those delivering training with the knowledge, tools, and practical experience of training.

  • Develop understanding of the psychology of adult learners
  • Identify appropriate forms of training delivery
  • Build a bank of practical tools, tips, and ideas
  • Understand and assess your training style through the provision of tutorial feedback

Leading Change for senior managers

ILM Level 7 Certificate in Leadership & Management

Designed for senior executives, who are new to the role or who are preparing for the highest levels of management. These qualifications are ideal for senior managers seeking to gain confident decision-making skills and ability to lead through change.

Results for you

  • Know how to use an enquiry led evidence based approach to develop your leadership and management capability
  • Develop and enhance your personal brand
  • Develop, implement and evaluate high-level, strategic, business cases
  • Embed your leadership and management development in real work.

Impact for your employer

  • Senior leaders who have the ability to think and act strategically
  • Senior leaders who make informed evidence-based decisions
  • Motivated staff who can create and maintain a high performance culture
  • Senior team members who are self-aware and take responsibility for self-development

Focus on the skills you need

  • Senior management skills in leading change
  • Working in partnership
  • Engaging stakeholders
  • Critical thinking and risk analysis
  • Establishing an effective organisational culture

Effective Leadership for middle managers

ILM Level 5 Award or Certificate in Leadership & Management

This course is designed for project managers, department heads, and other practicing middle managers. Develop skills and experience, improve performance, and prepare for senior management responsibilities.

Results for you

  • Use core management techniques to drive better results
  • Develop your ability to lead, motivate and inspire
  • Provide strategic leadership as well as day-to-day management
  • Benchmark your managerial skills
  • Raise your profile in your organisation

Impact for your employer

  • Encourage strategic thinking at this level of management, to foster business improvement
  • Engage middle managers with training and development – this qualification is designed to provide clear, measurable benefits to career-minded professionals

Focus on the skills you need

This course is available as a concise Award or a broader Certificate. The course develops learners in the following areas:

  • Becoming an effective leader – working with people
  • Managing yourself and personal skills – emotional intelligent leadership
  • Making professional presentations – providing direction, communicating effectively
  • Understanding organisational culture*

* For certificate candidates only

Coaching and Mentoring

ILM Level 3 Award or Certificate in Coaching or Mentoring

This course is designed for project managers, department heads, and other practising middle managers. Develop skills and experience, improve performance, and prepare for senior management responsibilities.

Results for you

  • Know what it takes to be an effective coach in your workplace
  • Understand how coaching works – learn a coaching model and tools and techniques to support it
  • Put your new skills into practice in your job – carry out supervised coaching sessions
  • Analyse, assess and plan to improve your own coaching ability

Impact for your employer

  • Implement coaching to improve performance in your organisation
  • Ensure the managers you develop as coaches are properly equipped with the skills, knowledge and ethical understanding they need to be effective
  • Measurable impact from supervised coaching sessions carried out as part of this qualification

Focus on the skills you need

This course is available as a concise Award or a broader Certificate. The course develops learners in the following areas:

  • Understanding the skills, principles and practice of effective management coaching and mentoring
  • Undertaking coaching or mentoring in the workplace
  • Reviewing own ability as a management coach or mentor

Mental Resilience for first line managers

ILM Level 3 Award in Leadership & Management

This course is deal for people who have management responsibilities but no formal training, and are serious about developing abilities.

Results for you

  • Gain a range of key management skills
  • Put new skills into practice in your own role
  • Build your leadership capabilities
  • Motivate and engage teams, manage relationships confidently
  • Develop your leadership skills using your own knowledge, values and motivations.

Impact for your employer

  • Effective and confident first-line managers
  • Better relationships and communication in teams
  • Measurable results: workplace-based assessment ensures new skills are effectively transferred to your business
  • A broad range of optional units – qualification can be tailored to your organisation’s learning and development needs.

Focus on the skills you need

  • Solving problems and making decisions
  • Motivating and leading a team
  • Full range of communication skills